WAN Links Rules of Thumb Version 2.0 October 22, 1992 NetWare WAN Links v2.0: - Is a software package consisting of the wide area links, Link/PPP (Point-to-Point Protocol) and Link/X.25. - Replaces separately sold products known as Link/64, Link/T1, and Link/X.25. - Is a new product offering in a series of LAN/WAN internetworking software products offered by Novell's Internetworking Products Division. - Is designed specifically to provide transparent and reliable WAN connectivity in multiprotocol networks. - Operates over a variety of transmission media, including X.25 and synchronous point-to-point communication lines. - Supports IPX, IP, Appletalk, and OSI protocols over X.25 and PPP. Link/X25 provides transport for QLLC, Message Handling Service, and FTAM. Clock rates range from 1200bps to 64Kbps for Link/X.25, and 1200bps to 2.048Mbps for Link/PPP. - Takes advantage of the reliability, security, performance, and routing features of the NetWare Operating System v3.11. This document is designed to assist you in configuring WAN Links for optimal performance, reliability, and ease of use, included are recommended components and methods for installation and helpful general information regarding LAN/WAN interconnectivity in a Wide Area Networking environment. README.20 File Please read the README.20 file located on the "WAN Links Disk 1" for the latest changes. The information in the README file is designed to assist you in configuring and troubleshooting WAN Links. * New Features of WAN Links * * Multiple Protocol Support * NetWare WAN Links v2.0 supports multiple protocols over X.25 and PPP. Routed and Routing Protocols are: Routed Protocols Routing Protocols ---------------- ---------------- IPX RIP IP RIP AppleTalk (Phase 1 and 2) RTMP OSI IS-IS (Level 1) * Menu Installation and Configuration * Novell has created a new utility to assist the network administrator with installation and configuration of both LAN and WAN interface boards. The Inter Network Configuration (INETCFG) NLM is a utility that runs on the router or file server and provides a menu driven configuration interface with several layers of context-sensitive help. It is used to configure: - LAN and WAN boards - the protocols - the attachment of protocols to the specific board(s) - all call destinations for remote X.25 and PPP networks * SAP Filtering NLM * WAN Links also includes the SAPCFG Filter driver. The SAPCFG filter is installed on your router or file server and allows you to cut down on SAP traffic locally and across WAN connections. SAPCFG is menu driven and allows you to select which SAP service you do or do not want to allow through the router. See the MultiProtocol Router Supervisor's Guide for more information on this NLM. * NetWare WAN Links Requirements * A number of separate components are needed to establish and operate the WAN link: - WAN Links software (Link/X.25 and Link/PPP NLMs) - router software (NetWare MultiProtocol Router v2.0 or NetWare v3.11) - communication boards (LAN and Novell Synchronous/+ Adapter) - customer premise equipment (such as modems, DSU/CSUs, multiplexers, or data switches) - telecommunications service (such as, X.25 ports or leased lines) A careful evaluation of needs and selection of components ensures cost effective and efficient transmission of data communications. Many organizations provide telecommunication services to transfer LAN-to- LAN data, and many companies provide the appropriate modems or other customer premise equipment. Before attempting to implement wide area communications, users should work closely with the telecommunications service providers and/or MIS personnel. Note: Refer to the Interconnectivity Planning Checklist at the end of this Rules of Thumb. NetWare WAN Links can operate with these systems: - NetWare v3.11 (file server based routing) - NetWare MultiProtocol Router v2.0 (dedicated router over NetWare Runtime v3.11) Caution: NetWare WAN Links does not operate within a NetWare v2.x server, or with BRGEN or ROUTEGEN. * File Server based or Dedicated Router * There are pros and cons for combining WAN routing with the LAN file server (file server based router) and for establishing it as a separate router PC (dedicated router). Combining WAN Links with the v3.11 file server can eliminate the cost of extra hardware. However, demands for file server services may cause performance degradation. In such instances, the WAN might perform slower than expected for network services. In a server based, moderately loaded configuration, users can expect aggregate WAN throughput performance for all four ports of up to 3 Mbps when using one WAN Synchronous/+ Adapter. For more than one high-speed WAN or multiple LAN connections, Novell recommends configuring the WAN Links in a dedicated router. NOTE: For WAN LINKS performance benchmark information call 800-NETWARE and ask for the Product Information group. The best performance at supported data rates, including T1/E1, is achieved when configuring the system as a dedicated router. Among the advantages of using a dedicated PC for router functions are: - It provides a backup unit if the file server goes offline. - A file server can be down for periodic maintenance and users still can route across the WAN for network services. - A dedicated router can also be down for periodic maintenance and users still can attach to the local file server for network services. For more information on file server based versus dedicated router, refer to the MultiProtocol Router Rules of Thumb (MPRRUL.TXT). * Computers/Memory * A dedicated or file server based WAN Links Router requires a minimum of a 80386 or 80486 based PC with at least 8 MB of RAM, 40 MB of hard disk space, and one high density floppy disk drive. An EISA (Extended Industry Standard Architecture) or MCA (Micro Channel Architecture) bus system is recommended for high performance applications. A keyboard and monitor are required for initial installation, but are not for maintenance and management. * LAN Cards * An ODI compatible Network Interface Card is required, such as one of the following Novell cards or one of the cards listed in Table X. - NE2000 (ISA) - NE3200 (EISA) - NE/2 (MCA) - NE/2 32 (32 bit MCA) * WAN Boards * A Novell Synchronous/V.35+, Synchronous/RS422+ (including X.21), or Synchronous/ RS232C+ Adapter provides the connection to the communications device. The Synchronous/+ Adapter serial port(s) attach to either a DSU/CSU, X.25 switch, synchronous modem, or multiplexer, which in turn connects to the telecommunications line. WAN Links v2.0 supports the use of all four ports of the Synchronous/+ Adapter for routing. Novell recommends the V.35 or RS422 interface for data rates from 9.6Kbps to 2Mbps, and the RS232 interface for data rates of 1200bps to 19.2Kbps. The four ports can be all the same speed or a mixture as the Table below shows). A combination configuration could be used to support a dial-up line as a backup solution or additional low speed routing. Caution: One Novell Synchronous/+ Adapter will not support both Link/PPP and Link/X.25; you need a separate board for each. Port Configuration Table V.35 port RS422 port RS232C port (including X.21) --------------------------------------------------------------- Supported | 1200 bps - | 1200 bps | 1200 bps Line Speed | 2.048 Mbps | 2.048 Mbps | 19.2 Kbps | | | Configuration 1 | 4 ports | | | | | Configuration 2 | | 4 ports | | | | Configuration 3 | | | 4 ports | | | Configuration 4 | 2 ports | 2 ports | | | | Configuration 5 | 2 ports | | 2 ports | | | Configuration 6 | | 2 ports | 2 ports * WAN Configurations * The optimal configuration for LAN/WAN connections is a blend of products that best serves the economics and performance requirements of the organization. Choose the appropriate WAN Link product (Link/PPP or Link/X.25) that will meet the needs of the user community and the type of data that will transfer across the router. Users typically need to perform a number of activities over the internetwork including: - Remote Office Communications, (File transfer) - uploading and downloading files between branch offices - Electronic mail - Host access organizations, that need to provide users with access to key applications located in a host minicomputer or mainframe system. With a NetWare SAA Comm Server installed at your central LAN, NetWare users can run 3270 LAN Workstation software on remote LANs to access the SNA host across the T1 or CEPT links. - Direct file access, real time manipulation of data on a remote workstation, file server or mainframe; for example, accessing a centrally maintained database. - Network management, the ability to monitor the activity of separate local area networks and distribute software and other LAN utilities from a centralized location. * WAN Environments * WAN Links accommodates applications with bandwidths from 1200bps up to 2.048Mbps. When using speeds above 1Mbs, users may not realize their work is being routed over a wide area network. Because of its capabilities, WAN Links provides unprecedented flexibility in constructing a wide range of internetworking solutions. Headquarters Office The headquarters site is the central site for business operations and communications. The headquarters router generally has a high concentration of wide area links and is at the hub connecting to the branch offices at the ends of the spokes. Wide area connectivity is generally architected as a hub and spoke where the WAN Links router software will support a combination of up to 16 physical ports (4 Synch/+ Adapters) for point-to- point leased lines or X.25 links necessary for the headquarter's router. The Headquarters router should be dedicated to ensure that operations are not interrupted if a server is brought down. Branch Office Other corporate sites, besides headquarters, may include regional and branch offices located worldwide. Regional offices will probably require a dedicated router while the need will be less in a remote branch office, so that the WAN Links software can be put on the server. The branch office server, with 2 to 15 PCs, can incorporate both the wide area network link and the managed hub card. Wide area network connectivity can use various speed leased lines or X.25 packet switched networks. Leased lines are appropriate when guaranteed bandwidth, low latency, and fixed cost are important. X.25 is preferred when data traffic is intermittent or bursty and would waste expensive fixed leased line bandwidth. Leased lines are used more for domestic applications, whereas X.25 is used more for international interconnectivity. X.25 can be more economical than leased line solutions because it combines the traffic from many locations into a single connection point. ** Network Management ** * SNMP Support * SNMP provides network monitoring and management of protocols and devices having SNMP capabilities. You can enter the addresses of SNMP management stations that will receive any SNMP traps from the router. SNMP MIBs are supported for the following protocols: - IP - AppleTalk - OSI * Protocol Utilities * - INETCFG and Novell Profiles (for Link/X.25 PDN configurations) - Expanded MONITOR utility for IPX/SPX (provides additional statistical information for both Link/X.25 and Link/PPP interfaces) - TCPCON for TCP/IP - Enhanced ATCON for AppleTalk - New ISOCON for OSI - CONLOG (NetWare console logging utility) * X.25 Trace Utility * The X.25 Trace utility is an NLM utility that can be run on the router or file server, providing a Data Link and Frame layer output of X.25 traffic. The utility aids in troubleshooting problems related to X.25 connections, line congestion, or general configuration issues. For example, a trace can be logged to disk for later printout. This printout can then be sent to your PDN or Novell Technical Support for problem resolution, or reviewed by internal telecom staff trained in troubleshooting X.25. Following is an example of a trace output (not a complete listing). 07/13/92 10:27:54 X25-CONNECTION FC 0 PH_ACTIV 07/13/92 10:27:54 X25-CONNECTION FC 0 DL_CONN 07/13/92 10:27:54 X25-CONNECTION FS 0 SABM 1 1 07/13/92 10:27:54 X25-CONNECTION FR 0 SABM 3 1 07/13/92 10:27:54 X25-CONNECTION FS 0 UA 3 1 07/13/92 10:27:54 X25-CONNECTION FR 0 INFO 3 0 0 0 1000FB0700 07/13/92 10:27:54 X25-CONNECTION FS 0 SABM 1 1 07/13/92 10:27:54 X25-CONNECTION FR 0 UA 1 1 07/13/92 10:27:54 X25-CONNECTION FC 0 DL_CONN 07/13/92 10:27:54 X25-CONNECTION PC 0 FFF DL_CONN 07/13/92 10:27:54 X25-CONNECTION PS 0 000 RESTART c=00 d=00 07/13/92 10:27:54 X25-CONNECTION FS 0 INFO 1 0 0 0 1000FB0000 07/13/92 10:27:54 X25-CONNECTION FR 0 INFO 3 0 0 0 1000FB0700 07/13/92 10:27:54 X25-CONNECTION FS 0 RR 3 0 1 07/13/92 10:27:54 X25-CONNECTION FR 0 RR 1 0 1 07/13/92 10:27:54 X25-CONNECTION PR 0 000 RESTART c=07 d=00 07/13/92 10:27:54 X25-CONNECTION FR 0 RR 3 1 1 * X.25 Cause Code Messages * The following tables help identify the hex codes that may originate within an X.25 trace listing. Note that the text message itself is displayed on screen during a normal error condition. Clearing Cause Table -------------------- Hex Value Message ========= ======= 00 DTE Originated 01 Number Busy 03 Invalid Facility Request 05 Network Congestion 09 Out of Order 0B Access Barred 0D Not Obtainable 11 Remote Procedure Error 13 Local Procedure Error 15 RPOA Out of Order 19 Collect Call Refused 21 Incompatible Destination 29 Fast Select Not Subscribed 41 Buffer Overflow Restart Cause Table Hex Value Reason ========= ====== 00 DTE Originated 01 Local Procedure Error 03 Network Congestion 07 Network Up Reset Cause Messages Table -------------------------- Hex Value Reason ========= ============== 00 DTE Originated 01 Out of Order (PVC) 03 Remote Procedure Error 05 Local Procedure Error 07 Network Congestion 09 Remote DTE Operational (PVC) 0F Network Operational (PVC) 11 Incompatible Destination Diagnostic Code Messages Table ------------------------------ Hex Value Message ========= ======= 00 No Specific Code 0X Invalid P(S) or P(R) 1X Invalid Packet Types 2X Packet Not Allowed 3X Timer Expired 4X Call Setup Problem 5O - 7F Not Assigned 8O - FF Network Specified * Remote Management of Communication Devices * CPECOMM (Customer Premises Equipment Communication), a NLM utility installed on your router or server, provides expanded control of your data communications equipment. You can now control customer premise equipment (if there is a supervisor port on the communication equipment) from any workstation on your internetwork through any communication package that supports NASI (NetWare Asynchronous Service Interface). This feature allows you to remotely configure, control, and troubleshoot data communications equipment from any workstation on the internetwork. A standard modem cable is used from the router's serial port to the supervisory port or terminal on the data communication equipment. Refer to the data communications manual for more information. * Synchronous/+ Adapter diagnostics * The utility SD.EXE (run from DOS) is included with the hardware for board diagnostics. This utility can be used by the administrator in the event of board problems. For more information on SD, refer to the Synchronous/+ Adapter Installation Guide. ** WAN Connections ** * Physical Connection * A DSU/CSU, full duplex synchronous modem, or other data communications equipment, such as a multiplexer or X.25 switch, is required at each router location. The Link products are designed to run at any data rate within their respective ranges - 1200bps to 64Kbps for Link/X.25 - 1200bps to 2.048Mbps for Link/PPP) For example, Link/PPP can operate at 64Kbps. It can also use the Megastream service (CEPT 2.048Mbps) available in parts of Europe. It is not limited to the T1 service provided in North America. Link/X.25 is often installed to operate at 9600bps over voice grade lines, but can also support speeds up to 64Kbps. WAN Links is designed to adapt dynamically to speed changes on the link (for example, T1 multiplexers with dynamic bandwidth allocation). In addition to these telecommunication services, WAN Links works with private transmission facilities such as satellite, microwave, and optical fiber, with the requisite DSU/CSU equipment. * X.25 Profiles * WAN Links provides a set of standard X.25 profiles for the major public packet-switched networks worldwide. The user can use these profiles, modify them, or create their own customized profiles for any public or private data network. ** Upgrading from Link/64, Link/T1, or Link/X.25 ** * Link/64 or Link/T1 Upgrade * Upgrading from Link/64 or Link/T1 to NetWare WAN Links is easy. Just install the software on file server or dedicated router. If you were using BRGEN or ROUTEGEN, you have to install the MultiProtocol Router v2.0, or install WAN Links on a v3.11 file server. Once the software is installed, you configure the software using the INETCFG utility. You need to remove or comment out the LOAD and BIND commands in the AUTOEXEC.NCF file. All the LOAD, BIND, PROTOCOLs, and NETWORK ADDRESSes for all your LAN and WAN boards are configured by INETCFG. When you plan the upgrade, you need to upgrade both connecting points on the link at the same time. WAN Links will not interoperate with the previous Link releases (Link/T1, Link/64, Link/X.25) or with NetWare v2.x servers. By using WAN Links, you preserve your synchronous hardware because it will use the same hardware as Link/64 and Link/T1 (except for Link/X.25). * Link/X.25 Upgrade * Upgrading from Link/X.25, you will need to purchase a new Synchronous/+ Adapter board and install WAN Links on a MultiProtocol Router v2.0 or a v3.x server. The previous Link/X.25 software was designed to operate with the Novell X.25 Adapter; the WAN Links software is designed to operate with the Novell Synchronous/+ Adapters. The Link/X.25 software operated with ROUTEGEN, which is an external router program that can function on an 8-bit PC. WAN Links operates on a 386/ 486, 32 bit PC using NetWare v3.x, NetWare MultiProtocol Router v2.0, or NetWare for SAA. The previous hardware is an older generation 8 bit board, while the Novell Synchronous/+ Adapter is a 16 bit ISA board (full size slot) with an onboard processor (NEC V50) with 512K memory. Once the new board is installed, you can install NetWare WAN Links and configure the software using INETCFG. You need to remove all the LOAD and BIND commands in the AUTOEXEC.NCF file. INETCFG, based on your configuration inputs, configures all the LOAD, BIND, PROTOCOLs, and NETWORK ADDRESSes for you automatically. When you plan the upgrade, you need to upgrade all the connecting points to which you were connecting. WAN Links will not interoperate with the previous Link/X.25 software. * LOAD and BIND Upgrade * All LOAD commands of LAN and/or WAN drivers and all BIND commands must be commented out within (or removed from) the AUTOEXEC.NCF file. The following table shows the protocol LOAD and BIND commands that need to be commented out of the file. LOAD/BIND Command Removal Table ------------------------------- Protocol LOAD/BIND Commands ======== ================== AppleTalk APPLETLK ATCFG ATLKSNMP TCP/IP TCPIP TCONFIG IPCONFIG However, do not remove other services from the AUTOEXEC.NCF if they are present; for example: - AFP - ATPS * Technical Notes * 1.INETCFG INETCFG.NLM is supplied with the NetWare MultiProtocol Router and provides a series of easy to use menus for router configuration. This utility automates the LOAD and BIND commands used with NetWare v3.11 and earlier servers. INETCFG also allows you to view (for troubleshooting purposes, etc.) the configuration information file, the AUTOEXEC.NCF file, and the messages generated during a system reboot. Finally, INETCFG provides several layers of contact sensitive help, making the configuration process easy and quick. 2. Before you access a remote file server across a WAN link, copy the following files to each workstation that will be communicating over the WAN: - LOGIN.EXE - MAP.EXE - ATTACH.EXE - SLIST.EXE If you try to log into a remote server without these files, it may take as long as 20 minutes, based on the line speed. This is because of the executables loading across the WAN links, along with all negotiations, acknowledgments, and login scripts Instead, use the ATTACH command; this will leave your local NetWare drive mapping to its local public directory for NetWare commands. You can optionally edit your PC AUTOEXEC.BAT file to change your drive mappings once you are attached. 3. If you plan to use NetWare for MAC or NFS with WAN Links, you must first install NetWare for MAC or NFS before WAN Links. WAN Links has updated NLM files that are also included with NetWare for MAC or NFS. When NetWare WAN Links is installed, it will overwrite the common NLM files. If you already have WAN Links installed on an existing server, or on a MultiProtocol Router, and want to install NetWare for Mac and maintain the Apple File/Print services with the AppleTalk routing capabilities offered, do the following: - Install NetWare for Mac through PINSTALL as instructed in the NetWare AppleTalk manual, but ignore the configuration procedures, like the LOAD and BIND commands. - Manually copy the following files into the SYS:SYSTEM directory, flagging the files to be copied with: FLAG filename -rw. APPLETLK.NLM WAN-2 disk, AT directory ATCON.NLM WAN-2 disk, AT directory ATCFG.NLM WAN-3 disk, NM directory - Use the INETCFG utility to reconfigure AppleTalk. 4. Before you install a network or Synchronous/+ board in the computer, make sure that you check all the available interrupts, I/O base, and memory for all boards. This will eliminate any conflicts with other devices installed in the computer. For example: - COM1 will use IRQ-4, port=3F8-3FF - COM2 will use IRQ-3, port=2F8-2FF - LPT1 will use IRQ-7 port=378-37F - LPT2 will use IRQ-5, port=278-27F For memory or any conflicts, refer to the hardware manual for each device for IRQ, I/O base, and memory locations to ensure there are no conflicts. As you configure the router and WAN links, record this information on a worksheet so that any conflicts can be easily seen and avoided. Such a worksheet is provided in the NetWare Router Supervisor's Notebook. 5. The Novell Synchronous/+ Adapter only has one switch for changing the I/O base address. The interrupt and memory are all software driven. When you use INETCFG to configure the Link/X.25 or Link/PPP products of the WAN Links package, it will allow you to select a I/O base, interrupt, and memory. There are three memory options available: A0000, C0000, or D0000. They each use a 64K range. Note that A0000 is only available on ISA/EISA systems, while C0000 is only available on Micro Channel (MCA) systems. All Synchronous/+ Adapters used to support Link/X.25 and Link/PPP can be configured to share a single memory range. However, memory ranges cannot be shared with other boards. Make sure that there is no conflict with another device installed in the computer for memory. ** Tested Hardware Environments ** * Hardware Configuration * The router PC hardware can be selected from one of the tested machines listed in this document or other systems known to support NetWare v3.11. Since the router's CPU must process each data packet, a fast processor is needed for optimal performance. The minimum requirements for a router requires the use of at least a 16MHz 386SX based PC system. For more information on routers, refer to the NetWare MultiProtocol Router Rules of Thumb (MPRRUL.TXT). If WAN Links is installed in a file server, a minimum of a 25MHz 386 based computer is recommended for aggregate data rates above 128Kbps: * Personal Computers Tested * Hardware Configuration Table ---------------------------- AST Premium II 386SX20 (ISA) AST Power Premium 4/33 (EISA) Compaq DESKPRO 486/33m (EISA) Compaq SYSTEMPRO 486/33 (EISA) Gateway 2000 486/33 (EISA) IBM PS/2 Model 57SX (386, 16-bit only, MCA) IBM PS/2 Model 80 (8580-A16, 386, MCA) Industrial Computer Source 386/33 (ISA) Industrial Computer Source 486/33 (ISA) Tested LAN Cards, Table X ------------------------- Ethernet Token Ring ======== ========== NE2000 IBM Token Ring Network 16/4 Adapter (16-bit,ISA,I/O) (8 bit,ISA, Memory Mapped) NE3200 Chipcom 16/4 Token Ring Microlan (32-bit,EISA,DMA) (16 bit,ISA,DMA) model 4208ML-IN SMC 3032TP/EISA Madge Smart 16/4 AT Ringnode (32-bit,EISA,DMA) (8 or 16 bit,ISA,DMA) Intel LANcard/Hub Madge Smart 16/4 EISA Ringnode (16 bit,ISA,I/O or 32 bit,EISA,DMA) (32 bit,EISA,DMA, 32 bit data trans) NE/2 Olicom (16 bit, MCA,I/O) (32bit, EISA, DMA, 16bit data tran) ARCnet FDDI ====== ==== SMC PC130 Codenol Class A (8bit,ISA,DMA,Memory Mapped ) (16bit, ISA, DMA) Thomas Conrad Model TC6245 Network Peripheral Interface (16bit, ISA, DMA, Memory Mapped) (32bit, EISA, DMA) Network Peripheral Interface (32bit, MCA, DMA) Note: 16 and 32 bit boards are recommended for optimal performance. The data transfer method of the card is indicated as I/O port (I/O), Memory Mapped, or DMA Bus Master (DMA). * PDNs and Carrier Directory * See PROVID.TXT for a list to help select a PDN or carrier service. * DSU/CSU and Modem Vendors * See VENDOR.TXT for a list modem suppliers. ** NASI Applications ** See NACCOM.TXT for a list of NASI3.EXE compatible applications to use with NACS and the CPECOMM utility of WAN Links v.2.0: If you are considering installing or purchasing an application that is not listed, please contact the manufacture to make sure that NASI is supported. ** Performance Analyses ** The following tables show maximum theoretical throughput and transfer times over WAN Links media. Your results may vary according to network use, line quality, and utilization. Maximum Theoretical Throughput Table ------------------------------------ Media Data KBytes/sec Packets/sec 56K 7 109 64K 8 125 128K 16 250 512K 64 1,000 T1 193 3,000 E1 256 4,000 Note: The "Packets/sec column was calculated using 64 byte packets. Table: Approximate Time to Transfer a 1 Megabyte File ------------------------------------------------------ Media Time 9.6 14 min 19.2 7 min 56K 2.4 min 64K 2.1 min 128K 1 min 512K 16 sec T1 6 sec E1 4 sec Assuming packet burst or equivalent efficiency with disk access time minimal. For additional performance information call 800-NETWARE and ask for the Product Information group. ** Interconnectivity Planning Checklist ** This list is provided to aid in designing a WAN. If in doubt, hire a qualified WAN consultant to implement your proposed solution. DISCOVERY STAGE - Conduct user survey - Conduct a Needs Assessment Study - Define applications requirements - Contact international system design consultants - Determine site locations - Determine site modifications - Develop timeline for project - Finalize system design - Propose solution to management - Budgetary approval - Assemble project team IMPLEMENTATION PLANNING STAGE - Develop requirements for equipment / services bids. - Obtain government regulation guidelines for each country including PTT's and Customs. - Investigate customs, and holiday schedule for each country, incorporate into schedule. - If possible, contract with local in-country integrators to assist in the final implementation phase. - Assign corporate in-country contact for project tracking responsibility at that location. EQUIPMENT PLANNING STAGE - Evaluate necessary hardware - Determine potential vendors both local and international - Obtain required PTT certification documents for equipment from Vendors - Obtain VERIFICATION documents from the PTT on same equipment - Determine which communications gear may be purchased or brought in from outside the country in question - Acquire permits, government approvals, and network addresses - Send out bid requests to all vendors and service providers - Select bids and award contracts - Mock up network in house for applications testing (important step) - Document network and publish - Develop cut over schedule and publish - Purchase or lease test gear for circuit and network troubleshooting. Implementation Stage - Coordinate Equipment delivery dates with all vendors - Coordinate Service Installation dates with all PTT's and Carriers - Run loop back tests with all telecom personnel, end-point to end-point, to ensure proper circuit operation at each location - Install pilot location end-to-end and test applications for one week minimum to locate and repair problems and establish performance benchmark - Complete installation of remaining sites on a scheduled basis, test each one, and allow for fine tuning of network parameters - Select a team member to act as central contact for all internetworking issues - Follow up with all vendors to ensure no loose ends remain - Complete and publish network user documentation - User training - Complete and sign off project documentation * Ordering Information * Product Part Number NetWare MultiProtocol Router v2.0 (3.5") 883-002131-002 NetWare MultiProtocol Router v2.0 (5.25") 883-002132-002 NetWare WAN Links v2.0 (3.5") 883-002427-001 NetWare WAN Links v2.0 (5.25") 883-002428-001 Novell Synchronous/V.35+ adapter 883-000840-001 Novell Synchronous/RS-422+ adapter 883-000890-001 Novell Synchronous/RS-232+ adapter 883-000891-001 WAN Links requires one or more Synchronous/+ Adapters, which must be ordered separately from the above list.